Partners In Your Success

Partners in your success.

Windermere / Coeur d'Alene Realty, Inc.
GRI, CRS, CRB, COMM, OWNER
Windermere / Coeur d' Alene Realty, Inc.
ABR, GRI, CRS
Windermere Hayden LLC
AB, GRI
Windermere / Coeur d' Alene Realty, Inc.
Post Falls Division

Our dedicated staff.

Windermere / Coeur d'Alene Realty, Inc.
Owner, Foundation Board Member
Windermere / Coeur d'Alene Realty, Inc.
Bookkeeper
Windermere / Coeur d' Alene Realty, Inc.
Agent Services Coordinator / Office Manager
Windermere / Coeur d' Alene Realty, Inc.
Sales Transactions Assistant
Windermere / Coeur d'Alene Realty, Inc.
Sales Transactions Coordinator
Windermere / Coeur d' Alene Realty, Inc.
Agent Services
Windermere Post Falls
Director of First Impressions
Windermere Post Falls
Marketing Director/Agent Services /Office Manager
Windermere Hayden LLC
Director of First Impressions / Office Manager
Windermere / Coeur d' Alene Realty, Inc.
Director of First Impressions
Windermere Hayden LLC
Assistant to Chad Salsbury
Windermere / Coeur d' Alene Realty, Inc.
Assistant to Rich Dussell
pepper1Donald R ‘Pepper’ Smock

Owner, Broker, GRI,CRS,CRB,COMM

The process of selling real estate requires expert guidance and communication. As your non-competing Broker, I have a Real Estate career spanning over 30 years which enables me to offer you expertise in every aspect of your transactions and negotiations.

I believe in creating strong, supportive and positive relationships with each of my agents. You will receive my honesty and commitment. When listing a property, I can advise you on how to maximize your client’s current value and provide a complete marketing program. With Buyers, I can help you find the best property and value to meet your customers’ needs. As a skilled negotiator I can show you how to protect your interests.

My professional involvement includes State of Idaho, REALTOR of the Year, past President of the Coeur d’Alene Association of REALTORS®, member of CAR Grievance committee, and I spent several years on the Coeur d’Alene Public Library Board including the procurement of the site for the new Public Library building.

“There is nothing more rewarding in our world than a smile on a grateful child’s face.” That’s why as a Broker of Windermere Coeur d’Alene Realty, my agents, staff and I are dedicated to serving our community. Each winter we are fortunate to provide over 600 needy local children with warm boots and socks. Throughout the year we are involved in various other community programs, such as Community Service Day, Big Brothers/Big Sisters fundraising and Christmas baskets for needy elderly. I strongly believe in giving back to the community that has been my home and part of my success.


pat1Pat Krug

Managing Broker CRS, GRI, ABR

I began my real estate career in 1985 and prior to becoming a non-competing Managing Broker in 2005, I was a top-producing REALTOR in our community. I am excited to bring my many years of experience to the training and mentoring programs we provide you.

In addition to my experience as a REALTOR, I have been involved in developing, designing, and building homes since 1990. This experience gives me a strong foundation to help you with your builder clients, developers, and new home purchasers.

I am a non–competing broker, and am excited to help you and be available for you. I have an open door policy, and can always be reached on my cell phone, to answer any of your transaction-related questions.

I am responsible for the hiring and training of agents in our Coeur d’Alene, Post Falls, and Hayden offices. In addition to our =Fast Track= new agent training classes, I work with agents from all three offices through coaching and mentoring programs.

I have a long history of community involvement including:

Graduate of the Leadership Coeur d’Alene program, Past President of the Board for Big Brothers and Big Sisters of North Idaho, Past Chair of The Education Committee for the Coeur d’Alene Association of Realtors, Board Member of the Coeur d’Alene Multiple Listing Service, and was named a United Way Volunteer of the Year.

Although I have many responsibilities, my most important ones are helping you achieve success in your real estate career. I understand the challenges you face and I am committed to being available to you and to use my experience to help you achieve success.


duffy1Duffy Smock

Associate Broker, ABR, GRI

I began my real estate career in 2000 and became the Managing Broker/Co-Owner of Windermere Coeur d’Alene Realty/Hayden in December of 2008.

As a member of the leadership team and a Top Producing agent, I have the opportunity to convey to my leadership partners exactly what issues agents are facing on a daily basis and what kinds of support and needs everyone has. I enjoy the contract and sales aspect of this business and I find great pleasure working with and assisting agents solve contract and negotiation issues.

As an agent coach, I have found it to be so rewarding working with agents who are ready to take their business to the next level by working a referral base of business complimented by focused prospecting. Using market proven systems I work with agents on a one on one basis to develop an action plan for meeting their business goals.

I have been involved with the Big Brothers/Big Sisters Program, The Coeur d’Alene Food Bank, CAR Circle of Excellence, Leadership Cd’A and support the Windermere Foundation. I also jump in and help with the wide variety of projects our office takes on throughout the year.

I am here to help you in any way that I can.

 

 

Faces Behind Your Success

midge1Midge Smock

Owner, Foundation Board Member

I am Midge and I wear many hats at the office including bookkeeping and Secretary/Treasurer of our Windermere Foundation.

I am also very involved with a large variety of community projects, fundraisers and events. Please come by and see me in the Coeur d’Alene office.


 

jen1Jennifer Smock

Managing Broker Post Falls

Statistical & HR Director

Hi, I am Jennifer and I am the Office Manager of the Post Falls office. Besides helping agents in the Post Falls office, my focus is on helping all agents with any statistical needs or questions, providing you with a monthly Statistic Report on the local market and National views, helping with proper pricing for CMAs and all Agent Services Billing. Please feel free to come to me with any questions you have, I have had many ‘hats’ in this company and would enjoy the opportunity to assist you in any way I can.


 

jeannette1Jeannette Davidson

Sales Transaction Coordinator

I am Jeannette and I am your Service Team Member in the Sales Transaction Department. Once you have an accepted offer, I make sure all the paperwork associated with the sale is in perfect order and earnest money is deposited. This step helps insure your closings will take place in a timely manner.


 

gina1Gina Mather

Welcome to the Windermere Family! I am the accountant, as I am the behind the scenes “bean counter”, it may be months before you will notice me. I have primary responsibility for the accounts receivable, accounts payable, payroll and agent commissions. I look forward to meeting you.


 

laurie1Laurie Patterson

Director of Agent Services, Assistant to the Broker

I am Laurie and I will give you an in-depth introduction to Windermere. I am here to help you with the workings of the office, equipment and buildings, also to show you how to use Windermere’s tools and other methods to support your business. I also help plan company events, and I supervise administrative functions that involve the rules and regulations of the Idaho Real Estate Commission. We are always audit ready and this helps protect you as well as our brokerage.


 

kirstin1Kirstin Darry

Director of Marketing/Technology & Post Falls Office Manager

Hi, I am Kirstin and I handle all things Marketing, Technology and help oversee our Post Falls office. I am very familiar with the variety of marketing opportunities available to our agents. I can help with your Coeur d’Alene Press ads, REALTOR.com, agent websites, as well as many other mediums. In addition, I help manage our Post Falls office with the daily operations. I am here to answer your questions and help with all of your marketing and agent needs.


 

megan1Megan Griffiths

Director of First Impressions, Hayden

As one of the Directors of First Impressions, I take of great deal of pride in representing you each and every day. My responsibilities include inputting data; constant communication with agents, staff, vendors, clients; answering telephones; setting up showings; etc. My goals include finding answers, learning, and daily cheering on agents and staff members.


 

brandee1Brandee Peacock

Sales Transactions Assistant, Coeur d’Alene

I am Brandee and I assist Jeannette in the Sales Transaction Department. Once you have an accepted offer, I make sure all the paperwork associated with the sale is in perfect order and earnest money is deposited. This step helps insure your closings will take place in a timely manner.


 

melia1Melia Poulsen

Director of First Impressions, Post Falls

I am here to help all of you in anything that you may need, with a good attitude and a laugh along the way. I am first on phones and will usually be the one setting up showings, while assisting you and your clients needs.


 

katelin1Katelin Tulleners

Director of First Impressions, Coeur d’ Alene

I am here to help all of you in anything that you may need, with a good attitude and a laugh along the way. I am first on phones and will usually be the one setting up showings, while assisting you and your clients needs.